Billing and cancellation

Your Nock account shows the billing options available to you. Before confirming a checkout, check the selected plan, billing interval, amount, trial terms, and renewal date on that page; its terms are the authority for the transaction.

Start or change a subscription

Select only a plan and billing interval shown in your account. Nock’s seven-day trial requires a card and converts to the paid Nock plan at the end unless you cancel before then. A reminder is sent before the first charge. Other plans do not use this trial. Nock Own has monthly, yearly, and lifetime options; lifetime is paid once and does not renew.

For a team subscription, the Team plan bills per person and requires at least two seats. The owner manages seats and billing from the Team page. See Team billing.

Manage or cancel

Open your Nock account and use Manage billing if that control is shown for your subscription. Follow the confirmation there and keep its result. Signing out, closing Nock, or uninstalling the app does not cancel a subscription.

Cancel before the trial ends if you do not want the paid Nock plan to start. For a paid subscription, check the account’s displayed end date and cancellation terms. The account page is also where you can review a past-due status or payment update request.

Checkout completed but access has not changed

The account update can take a short time to appear. Refresh the account and check that the browser checkout and Nock desktop are signed in to the same account. Do not start a second checkout just to refresh the first one.

If the plan still does not appear, contact support with the approximate time, the plan, and the message shown. Share a transaction reference only if support asks for it. Never send full card numbers, account tokens, or provider keys.

See Your Nock account, Plans and trials, and Usage and limits.