Your Nock account
Check your Nock plan, enabled features, usage, and account-management options.
Your V3Code account connects Nock desktop to hosted features and to your plan. Signing in identifies your account; the plan and its enabled features determine what it can use.
Check account access
Section titled “Check account access”Open your Nock account or Settings → Usage in Nock. Review:
- Plan: Free, trial, paid, Nock Own, or a Team seat, as applicable.
- Enabled features: which hosted services and tools are available to this account.
- Usage: current service status and any account-specific limits or retry information.
- Manage billing / Manage team: links shown to the subscription owner or team owner.
The entitlement and Usage view are the authority for your account. Higher plans provide more room for Nock AI and hosted services under fair-use protections.
How the account is used
Section titled “How the account is used”Nock desktop signs in through your browser. The account session lets Nock request the hosted model, speech, app, and cloud services enabled for your plan. Your own provider keys and ChatGPT/Codex connection are separate choices; see Bring your own AI.
Cloud bots keep their chat and workspace in the cloud so you can open them from Nock desktop or a browser. This is distinct from a local conversation stored only on your computer. See Cloud bots.
Nock Social has its own account
Section titled “Nock Social has its own account”Nock Social uses a separate login and logout at social.heynock.com. Signing in to Nock, joining a collaboration Team, or buying a Team seat does not sign you into Social or create a Social friendship. Complete Social login or sign-up on its own page. A Social private message and a Team message belong to different services.
Billing and teams
Section titled “Billing and teams”Use Manage billing for your own plan. If you own a Nock Team subscription, Manage team opens seat and billing controls. A Team seat and Team collaboration features are different: collaboration features are available across plans, while the Team plan is a shared per-seat bill. See Billing and Team billing.
Wrong account or missing access
Section titled “Wrong account or missing access”Compare the account shown by the browser with the account shown in Nock. If they differ, sign out of the browser account and start a fresh desktop sign-in for the intended account. If a checkout is complete but your plan has not updated, see Billing. If a feature is unexpectedly unavailable, see Usage troubleshooting.