# Billing and cancellation

Nock billing is managed through your V3Code account when paid plans are available. The checkout page provides the actual price, trial terms, and renewal details for your offer.

**Launch preview:** public paid checkout is still being prepared. Do not interpret a documentation page or plan name as an available purchase.

## Before checkout

Confirm the signed-in account and selected plan. Read whether a card is required, when any trial ends, and when billing begins. If you change plans while a checkout is already open, complete or leave that flow before starting another one.

Payment is handled through the checkout provider. Do not send payment details, account tokens, or screenshots containing them in a support request.

## Manage or cancel

Open [your Nock account](https://app.v3code.dev/account?tab=nock) and choose **Manage billing** when that option is available. Review the cancellation confirmation and effective date shown there.

Closing Nock, signing out, or deleting the app is not a subscription-management action. Use the account billing flow and retain the confirmation for your records.

## Checkout completed but access is missing

The account update can arrive after the checkout page finishes. Give it a minute, refresh your account, and return to Nock. Confirm that checkout and Nock use the same account.

If access is still missing, report the time of purchase, account email through a private support channel, and the message shown. Include a transaction reference if requested, but never full card details. Avoid completing a second checkout just to refresh the first purchase.

## Trial usage versus billing

An exhausted trial allowance does not necessarily mean its calendar duration has ended. Read the displayed trial and renewal dates. See [Plans and trials](/nock/plans-trials) and [Usage and limits](/nock/usage-limits).