# Your Nock account

Nock shares your V3Code account. When the Nock account experience is available, open [your account](https://app.v3code.dev/account?tab=nock) to review Nock access.

**Launch preview:** account pages and desktop sign-in may not yet be available publicly. A missing Nock section is not a reason to create multiple accounts.

## Read the account page

The Nock account view is organized around:

- **Plan:** your current access state, including trial or subscription status when applicable.
- **Unlocked:** the capabilities enabled for this account. Use these indicators when deciding whether a feature should work.
- **Usage:** the share of an available allowance already consumed.
- **Get the app:** a download entry point, subject to release availability.
- **Cloud agents:** shown as coming soon unless access has been specifically enabled.

If your account is signed in but the agent remains locked, check the Plan and Unlocked areas first. A signed-in session and an active plan are separate states.

## Billing and product email

An eligible billed account can use **Manage billing** to reach the plan-management area. Complimentary or beta access may not have a subscription to manage.

Product-email consent is separate from signing in. Review the email choice shown in the Nock account or checkout flow rather than assuming that account access requires marketing emails.

## Wrong account or missing access

Compare the account shown in the browser with the account used by the desktop sign-in flow. If they differ, restart [Sign in](/nock/sign-in) using the intended account. If a completed checkout has not appeared yet, see [Billing](/nock/billing).

For allowance indicators, see [Usage and limits](/nock/usage-limits).